Coaching, Leadership, and Creating a Civil and Respectful Workplace
April 27 (Orlando)
** Lunch will be catered by Toojay's.
Speaker: Robert Smither, Ph.D.
What happened to civility in our workplace? Over the past 20 years, leaders and workers have reported a decline in polite and respectful behavior and an increase in rude, threatening, and bullying behavior. Uncivil behavior can be dangerous, unproductive, and expensive. Uncivil behavior also creates lower employe engagement, turnover, and conflict. Dr. Robert Smither will discuss the current environment, identifying potential workplace bullies, and how coaches can contribute to creating a workplace that promotes the values of trust and respect.
Please join us to learn how to define uncivil behavior and identify its dangers. You will also learn how to identify potentially uncivil employees, and what to do to change attitudes and rebuild commitment and what is needed to create a culture of trust and respect.
1 CCEU: Number of Core Competency (CC) units: 0.5 / Number of Resource Development (RD) units: 0.5
About our Speaker – Robert Smither, Ph.D.
For more than 25 years, Bob has helped organizations identify, hire, and develop the most talented employees. He served as Dean of Arts & Sciences and Dean of the Hamilton Holt School (evening studies program) at Rollins College. Bob also teaches in the Master of Human Resources program at Rollins.As a member of the Rollins Consulting Group, Bob helped provide consulting services to organizations such as AT&T, Darden Restaurants, Hilton Hotels, The Orlando Sentinel, Sheraton’s Starwood Resorts, SunTrust Bank, Tupperware, Universal Studios, and Walt Disney World. Bob holds an undergraduate degree from Indiana University and a Ph.D. in Psychology from Johns Hopkins University. He is the author or co-author of eleven books on organizational psychology, personality, and finance. Some of Bob’s titles include The Psychology of Work and Human Performance, Personality: Theories and Applications, and Organization Development: Strategies for Changing Environments. Bob’s latest book can be found at here.